Return Policy & Shipping Information

Return Policy

At A2Z Beds, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it under the following conditions:

Return Eligibility

✔ Return Window: You may request a return within 30 days of receiving your order.
✔ Condition of Items: Returned items must be unused, in their original packaging, and in resellable condition.

How to Initiate a Return

📩 Contact Us: Email our customer service team at sales@a2zbeds.co.uk to request a return authorization.
📦 Shipping the Return: Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping method.
💳 Refunds: Once we receive and inspect the returned item, we will process your refund within 5-7 business days to your original payment method.

Non-Returnable Items

❌ Custom or made-to-order beds
❌ Used or damaged items (unless due to shipping damage or manufacturer defects)

For any questions about returns, feel free to contact us at sales@a2zbeds.co.uk.

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Shipping Policy & Delivery Times

We aim to deliver your order as quickly as possible! 🚚

Processing & Delivery Times

⏳ Processing Time: Orders are processed and shipped within 5 working days from the order date.

📦 Shipping Time (Estimated Delivery):

• Standard Shipping: 5-10 business days
• Expedited Shipping: 2-5 business days (available at an extra cost)

Additional Shipping Details

✅ Trusted Carriers: We work with reliable shipping partners to ensure safe and timely delivery.
🔍 Tracking Information: Once your order is shipped, you will receive a tracking number via email to monitor your delivery.

For any shipping-related questions, please contact us at sales@a2zbeds.co.uk.